Privacy Policy
Kaptan Last-Mile Delivery Driver App
Effective Date: 20/08/2023
Introduction
This Privacy Policy ("Policy") is designed to inform users of the "Kaptan" Last-Mile Delivery Driver App (referred to as "App") developed by NBS Venture (referred to as "we," "our," or "us") about how we collect, use, disclose, and protect the personal information you provide through the App. We are committed to safeguarding your privacy and ensuring the security of your personal information.
By using the App, you consent to the practices described in this Privacy Policy.
Information We Collect
2.1. Information You Provide:
When you use our App, we may collect personal information, including but not limited to:
- Contact Information: Name, email address, phone number.
- Location Information: GPS data, including your current location and route information while using the App.
GPS Location
Since the application serves delivery operations, it requests permission to access the location permanently (always in use), whether the application is open in the front, in the background, or when the app is closed. The aim of using this feature is to track and know the driver's current location and estimate the time of delivery of the order.
- Account Information: Username, password, and other authentication information.
2.2. Automatically Collected Information:
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
How We Use Your Information
We use the collected information for the following purposes:
3.1. Providing Services:
To provide you with access to the App and its features, facilitate deliveries, and process payments.3.2. Communication:
To communicate with you regarding your account, support requests, updates, and promotional materials.3.3. Location Services:
To provide location-based services such as navigation and route optimization.3.4. Safety and Security:
To verify your identity, monitor for fraudulent or suspicious activity, and ensure the safety of users and the public.3.5. Improvement:
To analyze and improve our services, including user experience, functionality, and performance.3.6. Legal Compliance:
To comply with applicable laws and regulations and respond to legal requests.Information Sharing
We may share your information with:4.1. Third-Party Service Providers:
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service.
To provide the Service on our behalf.
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
4.2. Legal Requirements:
We may share your information when required by law, to protect our rights, or to respond to legal processes, including law enforcement requests.4.3 Children’s Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.4.4 Log Data
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.4.5 Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.5. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.6. Your Choices
You can access, update, or delete your personal information through the App's settings. You may also contact us to exercise your rights regarding your data.7. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy from time to time. We will notify you of significant changes through the App or other means.8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:NBS VentureKonak, Barış 120 Sok. Ofis + Plaza, Lefkoşe Cd. Kat 1, 16110 Nilüfer/Bursa9. Consent
By using the Kaptan Last-Mile Delivery Driver App, you consent to the terms of this Privacy Policy.Thank you for choosing Kaptan! Your privacy is important to us, and we are committed to protecting your personal information.